Saturday, May 31, 2014

05 - Chapter 5: Cognitive Ease

Chapter 5: Cognitive Ease


  • mind is always active to maintain & update certain q’s — e.g. Is anything new going on? A threat? Things going well? Shd attention be redirected? Task req. more effort? — these assessments determine (among other things) whether extra effort is req’d fr. S2

the mind constantly measures cognitive ease, i.e. how well things are doing, whether extra effort fr. S2 is needed — cognitive strain
  • e.g. sentence printed in clear font, or repeated, or primed, is processed w. cogn. ease — hear speaker when you are in a good mood (or even when pencil stuck crosswise in your mouth to make you “smile”) induces cogn. ease — converse also true for cogn. strain
  • causes of ease or strain have interchangeable effects — when at cogn. ease, mood is good, like what you see, believe what you hear, trust intuitions, current situ’n feels comfortably familiar — also thinking likely to be rather casual & superficial — when strained, more vigilant & suspicious, more effortful, less comfortable, make fewer errors — but also less intuitive, less creative

Illusions of Remembering

  • illusion of familiarity — e.g. shown fictitious names, days later given list of names, asked to pick out minor celebrities, will include the fictitious names — sense of familiarity for minor items ß sense of ‘pastness,’ an illusion, only because you recog. the word more easily — cognitive ease of S1 (see illustration above) — illusion ß not aware of why cogn’ly easy

Illusions of Truth

  • some illusions are predictable when judg’t based on sense of cognitive ease or strain  (see illustration above) — beliefs biased by anything that makes it easier for associative machine to run smoothly — freq. repetition à false beliefs, familiarity is confused w. truth

How to Write a Persuasive Message

  • reduce cogn. strain — e.g. print w. max contrast betw characters & background, strong colours, high quality paper, simple lang. — memorable ß rhyme, rhythm — if quoting a source, source’s name easy to pronounce
  • know a statement is true ß strongly linked by logic or assoc’n to pre-existing beliefs or pref’s, comes fr. trusted source — i.e. sense of cogn. ease — BUT cogn. ease can have many sources, we are not always aware of which
  • sense of ease or strain has multiple causes, hard to separate them —but not impossible, req’s strong motiv’n to overcome superf’l factors that produce illusions of truth  
  • usually lazy S2 adopts the suggestions of S1

Strain & Effort

·         symmetry: S2 ßà cogn. strain — i.e. cogn. strain mobilizes S2
·         e.g. puzzle w. obvious but wrong answ. dupes people less when printed in small font, strain awakens S2

The Pleasure of Cognitive Ease

  • cogn. ease of S1 gives good feelings — e.g. IPOs more successful for companies w. easy to pronounce names — the mere exposure effect:  repeating unknown word increases good feelings about it, even unconscious (word shown rapidly) — biology, repeated stimulus, learn no bad consequences

Ease, Mood, & Intuition

  • tests of creativity
  • these go together: good mood, intuition, creativity, gullibility, increased reliance on S1
  • these go together: sadness, vigilance, suspicion, an analytic approach, increased effort
  • happy mood loosens the control of S2 over performance, more intuitive & creative, but less vigilant, more prone to logical errors
  • good mood = things gen’ly going well, environ’t is safe, OK to let guard down
  • bad mood = things not going very well, may be a threat, vigilance is req’d

Speaking of Cognitive Ease

·         “Let’s not dismiss their business plan just because the font makes it hard to read.”
·         “We must be inclined to believe it because it has been repeated so often, but let’s think it through again.”
·         “Familiarity breeds liking. This is a mere exposure effect.”

·         “I’m in a very good mood today, and my System 2 is weaker than usual. I should be extra careful.”

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